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Customer Relationship Management Services
Our CRM Services will focus on all interactions
between your business and customers, with a view to improve revenue
streams and reduce cost.
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Customer Relationship Management
recognises:
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Each customer’s requirements are unique |
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Information should be provided in a consistent & accurate manner |
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Success is measured by customer acquisition, retention and profitability |
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A CRM strategy must encapsulate and consolidate information across the entire enterprise |
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Customer Relationship Management
will examine how you:
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 Generate new customers |
| Sell to your customers |
| Retain existing customers |
| Support existing customers |
| Analyse sales effectiveness |
| Introduce product/price information |
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Customer Relationship Management
will improve:
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 Campaign management |
| Opportunity tracking |
| Contact management |
| Unassisted selling |
| Quotations/proposals |
| Up-sell/cross-sell opportunities |
| Support & services |
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 mail ENHANCE |
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| Baan CRM |
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| See
how ENHANCE is helping Baan users with their CRM solutions... |
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| CRM
Training |
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| Use
our CRM training to increase the effectiveness of your workforce... |
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| Optimisation |
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| Amigo's
unique ability to increase sales revenue through the internet... |
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CRM Services Overview
CRM Services
PRM Services